SAAL HEALTH

Saal Health is creating a holistic healthcare data platform powered by AI that curates relevant data to help hospitals remain efficient, reduce medical errors and improve the overall patient experience throughout their care journey.
Saal Health

OUR PRODUCTS

We’ve built complex yet easy-to-use healthcare solutions that cover the overall patient journey so that your operations are as efficient as they can be, and your patients experience an excellent care journey.

HEALTH ADVISOR

Available in English and Arabic, our health advisor enhances customer service and patient satisfaction while identifying key improvement areas for call centers and hospitals with its advanced features. It has a cognitive virtual assistant (aka chatbot) with medical intent.

 

 

HIGH CONVERSATION RATE

Not just conversations but conversions. Built to identify leads and convert them to an appointment or any other KPIs defined. The current conversion rate is 40%.

MEDICAL INTENT

Understands common self-diagnostic and layman medical terms thereby providing the necessary.

NATURAL LANGUAGE UNDERSTANDING

Comprehends even user’s indirect queries similarly to a human and responds with direct answers thereby reducing call center load. The system is trained to identify departments, insurances, and any questions about the hospital’s capabilities. The current deflection rate is 85%.

SMART SUMMARIZER

Personalizes responses by summarizing them from a larger FAQ text block, thereby reducing human involvement in training and can quickly be implemented.

INTEGRATION

Integrates between backend systems such as Zendesk, Facebook and EMRs. It can be used both on a mobile app or a website.

BUILT-IN REPORTS

Utilizes built-in reporting to help identify patient pain areas and helps in resource planning, customizable to your KPIs.

FEEDBACK

Collects feedback about patients’ recent visits to the facility or website and provides a sentiment analysis report.

CUSTOM FLOWS

You can define a custom flow and the chatbot will have a focused conversation as per your conversion metrics.

HIGH CONVERSATION RATE

Not just conversations but conversions. Built to identify leads and convert them to an appointment or any other KPIs defined. The current conversion rate is 40%.

MEDICAL INTENT

Understands common self-diagnostic and layman medical terms thereby providing the necessary.

NATURAL LANGUAGE UNDERSTANDING

Comprehends even user’s indirect queries similarly to a human and responds with direct answers thereby reducing call center load. The system is trained to identify departments, insurances, and any questions about the hospital’s capabilities. The current deflection rate is 85%.

SMART SUMMARIZER

Personalizes responses by summarizing them from a larger FAQ text block, thereby reducing human involvement in training and can quickly be implemented.

INTEGRATION

Integrates between backend systems such as Zendesk, Facebook and EMRs. It can be used both on a mobile app or a website.

BUILT-IN REPORTS

Utilizes built-in reporting to help identify patient pain areas and helps in resource planning, customizable to your KPIs.

FEEDBACK

Collects feedback about patients’ recent visits to the facility or website and provides a sentiment analysis report.

CUSTOM FLOWS

You can define a custom flow and the chatbot will have a focused conversation as per your conversion metrics.

 

CARE CONTINUUM AND WELLNESS

Our patient wellness app provides a single point-of-access to clinical, behavioral and fitness data. The data is secured on the device itself and not on the cloud. With the data, it encourages a balanced healthy lifestyle through weight management and offers an online community that acts as a support system for chronically ill patients.

 

 

SINGLE POINT OF ACCESS

Empowers patients to collect, store, share and manage clinical, behavioral and fitness data on one application.

SCAN AND STORE

Just by taking a picture of your lab report, the app automatically identifies critical areas and suggests improvement plans.

SHARE

Allows patients to share lab reports and health risk assessment reports with domestic and international care providers easily and securely.

HEALTH RISK ASSESSMENT

Helps patients understand their health status and provides insights to clinicians.

INTEGRATION

Integrates between backend systems such as Zendesk, Facebook and EMRs. It can be used both on a mobile app or a website.

BUILT-IN REPORTS

Utilizes built-in reporting to help identify patient pain areas and helps in resource planning, customizable to your KPIs.

SINGLE POINT OF ACCESS

Empowers patients to collect, store, share and manage clinical, behavioral and fitness data on one application.

SCAN AND STORE

Just by taking a picture of your lab report, the app automatically identifies critical areas and suggests improvement plans.

SHARE

Allows patients to share lab reports and health risk assessment reports with domestic and international care providers easily and securely.

HEALTH RISK ASSESSMENT

Helps patients understand their health status and provides insights to clinicians.

SOCIAL REMINDER

Regularly reminds patients and if they don’t adhere, a nudge will be send to family members on upcoming appointments, lab tests, and medications due.

TIPS AND WELLNESS PLANS

Empowers patients to collect, store, share and manage clinical, behavioral and fitness data on one application.

 

NO-SHOW PREDICTOR

Our AI-based no-show predictor predicts whether an individual patient or group of patients will arrive for a booked appointment or not. It also provides the possible reasons for no-show and recommendations to convert it into a show.

 

OUR CAPABILITIES

We offer capabilities as an API, empowering you to extract the health information you need from your clinical documents and host them on a private cloud or on-premises.

LAB REPORTS EXTRACTOR

Much of hospital data remains scattered. Searching through heaps of lab reports can be time-consuming and costly, especially when human errors are made.

Saal’s Lab Reports Extractor leverages machine learning to find information and relationships between sets of data quickly and easily – even in unstructured text. Its algorithms find the information (eg., like lab text name, value, unit etc) you need in your lab reports and translate this data into usable and meaningful information.

What used to be scattered information that needed to be recorded manually can now be stored in your system accurately, without the need for prior machine learning experience.

Save time, manpower, and enhance your processes for elevated efficiency. By utilizing our natural language processing solution, your staff can quickly, easily and accurately extract medical information from different sources, such as images, reports, and clinical notes. Your patients’ information is protected and secured, and you only pay for what you use.

 

OUR CLIENTS

Extract the information you need from your lab reports and host them on a private cloud or on-premises.

Transform your operations and experience efficiency like never before.
We will help you achieve your vision.

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