Cognitive Virtual Assistant

Improve customer experience and operational efficiency with an AI-powered bilingual chatbot optimized for industries like healthcare, retail, government services

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Cognitive Virtual Assistant offers

Natural language processing (NLP) and natural language understanding (NLU) capabilities

Automatic responses for queries in both English and Arabic

Recommender module

An intelligent conversation-guide that is context-aware and understands the user’s intent using NLU. It steers the interacting user deftly in real-time to help locate the information or service of interest

Arabic dialect detection

Enhanced ability to comprehend various Arabic dialects


Unlock The Potential Of Digital Transformation

Our Benefits

  • Comprehends both English and Arabic queries
  • Available 24/7
  • Helps achieve faster conversion rates
  • Increases customer retention
  • Eases workload for customer service departments

Embrace the new digital world by working with DigiXT to embark on a digital transformation journey.