Opinion mining
Extracts and analyses the user opinion about a product /service / organization from the interactive customer text-input and larger social media using advanced NLP modules
Understanding customer sentiment through opinion mining for strategic decision making.
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Extracts and analyses the user opinion about a product /service / organization from the interactive customer text-input and larger social media using advanced NLP modules
Evaluates user opinion, predicts customer sentiment and analyzes it for positive, negative and neutral aspects from the perspective of the product /service/organization
Built on hybrid deep learning models and in-house crafted linguistic rules
