Sentiment Analysis

Understanding customer sentiment through opinion mining for strategic decision making.

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How It Works


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Sentiment Analysis offers

Opinion mining

Extracts and analyses the user opinion about a product /service / organization from the interactive customer text-input and larger social media using advanced NLP modules

Aspect based sentiment analysis

Evaluates user opinion, predicts customer sentiment and analyzes it for positive, negative and neutral aspects from the perspective of the product /service/organization

AI-powered engine

Built on hybrid deep learning models and in-house crafted linguistic rules


Unlock The Potential Of Digital Transformation

Our Benefits

  • Determine negative /positive / neutral sentiment about a given subject, company, or product.
  • Understand customer pain points more effectively
  • Guide strategic decision making

Embrace the new digital world by working with DigiXT to embark on a digital transformation journey.